Modeling Socio-Technical Processes in e-Commerce Scenarios

Daniel Richter, Armin Stahl
Modellierung 2004, Proceedings zur Tagung, 23.-26. März 2004, Marburg, LNI 45, Gesellschaft für Informatik, 2004

Abstract:

We consider socio-technical processes, i.e. processes where machines as well as humans participate. Typical examples occur in sales processes in e-commerce. When supporting such processes by using intelligent software agents, modeling these sales processes and the behaviour of the involved agents is a difficult task. We propose to apply machine learning techniques in order to facilitate the modeling of a particular type of required knowledge, namely knowledge about the utility of products with respect to given customer requirements.

BibTex:

@inproceedings{ RICH2004,
	Title = {Modeling Socio-Technical Processes in e-Commerce Scenarios},
	Author = {Daniel Richter and Armin Stahl},
	BookTitle = {Modellierung 2004, Proceedings zur Tagung, 23.-26. März 2004, Marburg, LNI 45},
	Year = {2004},
	Publisher = {Gesellschaft für Informatik}
}

     
Last modified:: 30.08.2016